We know you are just looking for a fair deal. You want to talk to a real person who shoots straight, and you want to walk away from the deal with confidence, not feeling like you've sold your soul.
We get it. We get it because CU Companies is made up of regular people, who buy homes, are planning for a confident retirement, and have started businesses just like you. We work hard, play hard, and still care about things like honesty, integrity, and treating our neighbors with compassion and respect. You will hear it in our voices over the phone, you will see it demonstrated in the promptness of our replies and the extent of our service. You will know when you sign your name that you are dealing with a company that is working with your best interests in mind. You will feel good about the process and great about the outcome.
Too often growth means less personal service, less personal period. But as CU Companies grows and expands the services we provide to financial institutions and their marketplaces, it is just the opposite. At CU Companies growth means personalized service; it's part of our mission. We are bringing financial solutions together.
CU Companies was founded in 1987 by three Minnesota Credit Unions to offer a competitive mortgage solution for their members.
By combining forces, they realized they could offer a superior product to their membership than if they did it alone. These three credit unions created a Credit Union Service Organization (CUSO), CU Mortgage Services, Inc. in which they shared equal ownership.
We have grown a lot since then. We are owned by over 60 credit unions in Minnesota and we offer a wide range of products and services to numerous credit unions and community banks across the nation.
We are committed to earning the loyalty of our credit union owners and financial partners by delivering personalized service and competitive financial products.
We will establish expectations honestly up front
We will manage all communications in a consistent and timely manner
We will follow through consistently -- we will do what we say we're going to do
We will exceed expectations
We will resolve problems and recover from service errors to your satisfaction